The DCB Difference: Relationship Banking

Relationship Focused

Most banks try to fit your business into a box that fits their needs, not yours. At DCB, we believe everything starts with a relationship. We get to know you and your business so we can understand your unique needs, we then craft a tailored solution specifically to help you achieve your goals, not ours. 

The result is a better banking experience, with quick, definitive answers that help you solve your problems, not create new ones.

Al Biernat's has been serving an amazing dining experience, along with its prime-aged steaks and fresh seafood, to Dallas customers for over 20 years. Their General Manager Brad Fuller states, "When it comes to their client relationships, Dallas Capital Bank shares the same values as Al Biernat's.  Gaining a client's trust and building a friendly relationship is the key to a successful business, and everyone that I have worked with at Dallas Capital gets that.  Sometimes I feel like they are partners in our business."

At DCB, you have access to a team dedicated to knowing you and your business, including your banker, treasury specialist, portfolio manager, client services specialist, as well as our senior leadership team. You can be confident that we are ready to assist you with any issue, or celebrate any wins, so you can get back to running your business.

DCB Relationships are:

  • Intentional. We are selective about clients we take on to ensure a dedicated focus so that we can best use our expertise to propel your business.
  • Trustworthy. We are here for you. We respond quickly and appropriately to both opportunities and challenges.
  • Accessible. There is something reassuring about being able to sit face-to-face with decision makers and solution providers. At Dallas Capital Bank, we are happy to visit your office and discuss the opportunities at hand.
  • Mutually Beneficial. DCB was established in Dallas with a focus on helping our clients build their business and grow their network in the DFW area.

Every business is unique…ours included. That’s why we focus on more than just transactions. We focus on relationships and providing you with our network of connections and customized solutions to help take your business where you want it to go.

It’s About What You Do, Not What You Say

The past few years have been difficult for many business owners. The challenges at hand tested banking relationships across the board, and many banks failed to deliver on the promises they made. Businesses have found themselves sinking with no support or even communication, but it’s times like these when real banking relationships shine.

Dallas Capital Bank clients found a lifeline. Our relationship banking and entrepreneurial spirit drove us to proactively offer ways we could help our clients navigate success in the storm. Relationship banking isn’t just something we talk about — it’s the foundation of everything we do.

Chief Banking Officer Jason Matthews comments, “What we’ve built at Dallas Capital is a local relationship-focused bank, backed by the power and sophistication of a team that has the business acumen and corporate finance-minded insight you typically find at much larger financial institutions.”

Dallas Capital Bank brings you the expertise and technology of a big bank, combined with the world-class service of a boutique relationship-focused bank. If you choose to be one of our clients, you’ll experience a new level of what banking can be. 

"When the economy took a turn all of my relationships with national banks were gone,” adds Brian Bergersen, President, Spectrum Properties. “Then when the economy rebounded all those same banks with different people were contacting me for business. I'm quick to remind them that they are there for the good times, but when the bad times happen that really tells you if you have a relationship bank or not. Dallas Capital Bank has been there for us and understands the local market. They listen and have been able to figure out a way to provide financing that we need." 

Serving you well means investing the time to get to know you and your business. The result is a mutually beneficial relationship, where you gain a trusted financial partner in Dallas Capital Bank. We are not merely seeking a loan or deposit transaction, rather we desire a genuine relationship by which we measure our performance based on our clients’ satisfaction and success.

Dallas Capital Bank Member FDIC