Dear Clients and Friends,
During this evolving time, Dallas Capital Bank is committed to serving you and prioritizes the welfare of our clients and employees.
We are open for business and will continue to observe normal business hours in our drive-thru. Services in our Banking Center Lobby will be available by appointment. Please contact your Banker or the DCB Client Services Team at email@example.com, or (972)391-6800 if you have any questions or need to schedule an appointment.
DCB offers a wide array of services to make banking remotely a little bit easier. We encourage our clients to enroll in Online Banking for access to your account information 24/7. Our DCB Mobile App also provides 24/7 account access, as well as, mobile deposit and electronic transfer functionalities.
We are continuing to implement additional cleaning and safety protocols, with rigorous standards. Clients who may be exhibiting symptoms of COVID-19 are advised to stay home and contact a qualified healthcare provider.
As a reminder, events like these often prompt scammers to prey upon the public. Dallas Capital Bank will not contact you and request account or personal information. If you are contacted by anyone from DCB who is unknown to you, please hang up and contact the Bank directly. For additional information to protect yourself from scams, please see the Federal Trade Commission's advice for consumers.
Dallas Capital Bank is committed to providing stability during this uncertain time and will continue to provide uninterrupted services to all of our clients. The information outlined above is provided to inform you of the practical steps we are taking to keep our clients, ourselves, our family and friends, and our communities healthy and safe. We will continue to stay informed and provide updates should additional changes occur.
Doug Staley, EVP/Chief Risk Officer